Privacy Policy
What this page covers
This page is maintained by HumanWell Consulting to answer common questions about privacy, cookies, and the terms that apply when you use this website or submit an inquiry. It is not a legal certification, and it does not create additional rights beyond what is stated here. If you have any questions, please contact us directly.
Information we collect
We collect only the information you choose to provide through our contact form, our newsletter signup, or when booking a consultation. This typically includes your name, organization, email address, and the details you share about your team or project. We never sell or rent your information, and we do not share it with anyone for their own marketing purposes. We do share it with the service providers listed below strictly so they can operate this site on our behalf.
How we use contact form submissions
When you submit an inquiry through our contact form, the information is stored securely in our backend so we can respond to your request. A notification is also sent to our business email address so we can follow up promptly. We use this information only to communicate with you about your inquiry, provide the services you requested, and keep a record of our work together.
Newsletter subscriptions
If you subscribe to HumanWell notes, we store your email address and the page you subscribed from so we can send occasional emails about mental health, burnout prevention and workplace wellbeing. By subscribing you consent to receiving these messages, in line with Canada's Anti-Spam Legislation (CASL). Every email includes an unsubscribe link, and you can also unsubscribe at any time by emailing dishameh@humanwell.ca. Unsubscribe requests are processed promptly, and we keep a minimal record of the withdrawal so we do not email you again. Newsletter emails are stored in our managed backend and delivered through our email delivery provider; they are never sold, rented or shared for anyone else's marketing.
Cookies and similar technologies
This site uses cookies and related technologies only where necessary for security and functionality. The hCaptcha widget on our contact form may set cookies or use browser storage to verify that a submission is from a real person and to reduce spam. Third-party services such as Calendly, which powers our booking flow, may also set cookies on their own domains when you interact with them. We do not use advertising or tracking cookies on this site.
Analytics and tracking
We do not currently use third-party analytics or advertising trackers on this website. If we add analytics in the future, we will update this page and, where required, obtain consent before placing non-essential cookies.
Storage and security
We use a secure, managed backend provider and apply access controls and encryption in transit for data submitted through the site. While we take reasonable steps to protect your information, no online service can guarantee absolute security. Please avoid sending sensitive personal health or financial information through the contact form.
Retention and deletion
We keep contact form submissions and consultation records for as long as needed to respond to your inquiry, provide services, and meet our business and legal obligations. If you would like us to delete or update your information, please email us and we will process your request within a reasonable timeframe.
Your privacy rights
You can ask us to access, correct, or delete the personal information you have provided through this site. You may also withdraw consent or object to certain uses of your data. To make a request, please contact us using the email address below.
Third-party services we use
hCaptcha protects our contact form from spam. Calendly powers consultation booking, and consultations are held on Google Meet. Our website, database and email delivery run on Lovable Cloud infrastructure. Each of these providers processes data only to deliver the service to us, under their own privacy policies, which we encourage you to review.
Privacy contact
Disha Mehta, Founder & Consultant at HumanWell Consulting, is responsible for privacy questions and requests. Reach her at dishameh@humanwell.ca or +1 (905) 327-3308, Greater Toronto Area, Ontario, Canada.
Changes to this policy
We may update this page from time to time to reflect changes in our practices or the services we use. The last updated date appears at the top of this page. Continued use of the site after changes means you accept the updated version.
Terms of Service
Acceptance of terms
By accessing this website, you agree to these terms of service and our privacy policy. If you do not agree, please do not use the site or submit personal information through the contact form.
Description of services
HumanWell Consulting provides workplace wellbeing consulting, Mental Health First Aid (MHFA) workshops, compassion fatigue training, program design, and related professional services. Information on this site is for general informational purposes and does not replace professional medical, legal, or organizational advice.
Use of the site
You agree to use this site lawfully and not to submit false, misleading, or harmful information. You may not attempt to interfere with the security or normal operation of the site, including the hCaptcha or contact form systems.
Intellectual property
All content on this site, including text, images, branding, and materials, is owned by HumanWell Consulting or used with permission. You may not copy, distribute, or reuse content without our prior written permission, except for personal, non-commercial browsing.
Limitations and disclaimer
Our services are provided in a professional capacity based on the information you share. We are not liable for indirect, incidental, or consequential damages arising from your use of the site or reliance on its content. Our liability is limited to the amount paid for the specific services giving rise to the claim, where applicable.
Booking and cancellations
Consultation calls and workshops booked through Calendly are subject to our confirmation and any cancellation or rescheduling terms communicated at the time of booking. If you need to reschedule, please contact us as soon as possible.
Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes will be resolved in the courts of Ontario, Canada.
Scope of services and mental health disclaimer
HumanWell Consulting provides education, training and organizational consulting. Our services are not psychotherapy, counselling, medical treatment or crisis services. Nothing on this site, in a workshop, or in a consultation is a substitute for assessment or treatment by a qualified health professional. If you are worried about your own or someone else's mental health, please contact a health professional or a local crisis service. If you or someone you know is in immediate danger, call 911. If you are thinking about suicide, call or text 988 in Canada for 24/7 suicide crisis support.
Contact us
If you have questions about these terms or our privacy practices, please email us at dishameh@humanwell.ca or call +1 (905) 327-3308.
If you need support now
If you or someone you know is in immediate danger, call 911. If you are thinking about suicide, call or text 988 in Canada for 24/7 suicide crisis support.
Questions?
If you have any questions about how your information is handled, or if you would like to exercise your privacy rights, contact Disha Mehta, Founder & Consultant.
Email dishameh@humanwell.ca